Delete account
Last updated: 6 November 2026
Which apps
This page applies to the AIFS apps AIFS Portal, AIFS Audits and AIFS SMS. You have one account for all three; a deletion request therefore applies to all three.
The apps are developed on behalf of AIFS by the company below. In the App Store it is listed as the seller; on Google Play the developer is shown as “Modag-Dev”.
Tuma Morad & Joel Dag Software GbR
Rotfinkenweg 23
33129 Delbrück
Germany
AIFS creates the accounts, and AIFS also deletes them. That is why you cannot delete your account in the apps themselves. This page is about your account in the apps; data that AIFS keeps outside the apps, for example in Shiftbase, is not covered by it.
How to request it
- Send an email to info@aifsbv.nl from the email address of your account. This way AIFS knows the request comes from you.
- Subject: “Delete account”.
- Include your name.
Nothing else is needed. You do not have to open or install the app for this.
Still working for AIFS?
As long as you work for AIFS, also as an external person, you need your account for your work: for your certificates, audits, reports and notices. That is why AIFS does not delete your account then. You can always exercise your other rights, such as access or rectification (see Privacy policy).
When you leave AIFS, your account is blocked (for employees automatically, as soon as you are no longer active in Shiftbase). You can then no longer sign in and receive no more emails. From then on you can request deletion.
What is removed
On your request, after you have left:
- your name and email address; where your name appeared, it then says “Verwijderd account” (deleted account);
- your sign-in: after that, signing in is no longer possible in any of the apps;
- certificate files you provided and the PDFs of AIFS certificates the portal created for you;
- the name and date of birth read from your certificates when uploading;
- personal details such as your employee number, date of birth and start date from Shiftbase, the expiry date of your Schiphol pass and the details of your driving licence.
What is kept, without your name
What AIFS needs as proof is kept, but without your name:
- details of your certificates: type and dates (obtained on, valid until);
- your attempts at AIFS tests;
- audit reports with photos;
- Read & Sign confirmations;
- AIFS SMS reports with photos and addenda.
Free text written by others, such as the description of a report or a comment in an audit report, stays as it is, even if your name appears in it.
How long
AIFS has yet to set a fixed retention period. Until then, nothing is deleted automatically: what is kept without your name stays stored until the end of that period. Without a request, the data of a blocked account also stays stored as it is. As soon as AIFS sets a period, this page will be updated.
When you get an answer
You will receive an answer within one month of AIFS receiving your request (Art. 12 GDPR). If AIFS cannot delete your account yet, for example because you still work for AIFS, you will also hear this within that month, with the reason.
On your device
You remove what is on your phone or in your browser yourself: uninstall the app, or clear the site data in your browser settings. Drafts and reports not yet sent are lost in the process; so send them first.
