Delete account

Last updated: 6 November 2026

Which apps

This page applies to the AIFS apps AIFS Portal, AIFS Audits and AIFS SMS. You have one account for all three; a deletion request therefore applies to all three.

The apps are developed on behalf of AIFS by the company below. In the App Store it is listed as the seller; on Google Play the developer is shown as “Modag-Dev”.
Tuma Morad & Joel Dag Software GbR
Rotfinkenweg 23
33129 Delbrück
Germany

AIFS creates the accounts, and AIFS also deletes them. That is why you cannot delete your account in the apps themselves. This page is about your account in the apps; data that AIFS keeps outside the apps, for example in Shiftbase, is not covered by it.

How to request it

Nothing else is needed. You do not have to open or install the app for this.

Still working for AIFS?

As long as you work for AIFS, also as an external person, you need your account for your work: for your certificates, audits, reports and notices. That is why AIFS does not delete your account then. You can always exercise your other rights, such as access or rectification (see Privacy policy).

When you leave AIFS, your account is blocked (for employees automatically, as soon as you are no longer active in Shiftbase). You can then no longer sign in and receive no more emails. From then on you can request deletion.

What is removed

On your request, after you have left:

What is kept, without your name

What AIFS needs as proof is kept, but without your name:

Free text written by others, such as the description of a report or a comment in an audit report, stays as it is, even if your name appears in it.

How long

AIFS has yet to set a fixed retention period. Until then, nothing is deleted automatically: what is kept without your name stays stored until the end of that period. Without a request, the data of a blocked account also stays stored as it is. As soon as AIFS sets a period, this page will be updated.

When you get an answer

You will receive an answer within one month of AIFS receiving your request (Art. 12 GDPR). If AIFS cannot delete your account yet, for example because you still work for AIFS, you will also hear this within that month, with the reason.

On your device

You remove what is on your phone or in your browser yourself: uninstall the app, or clear the site data in your browser settings. Drafts and reports not yet sent are lost in the process; so send them first.